Hopelessness is a powerful emotion that can affect the way you see:
▶️ others and
▶️ your role or place in the world.
This leaves you feeling
▶️ sad and blue (depression).
▶️ you feel you are worthless.
▶️ you do not have the power to change your life for the better.
Which makes effective two way communication very difficult.
This veil of depression can lead you to poor communication as changes in your brain lead to you:
▶️ misinterpreting what was said
▶️ not seeing the true picture of events.
Through no fault of your own, feeling
causes more communication crossed wires and conflict. The extra and unnecessary effort to make yourself understood, often ends up depleting your energy, your joy of life and your motivation to engage in the NHS Complaints handling process.
Being betrayed by the NHS, shatters your assumptions about the safety and goodness of the world. You feel helpless and if the caring NHS is
untrustworthy, then it is safe to assume that the rest of the world is a dangerous place.
If you have been made to feel that you are not worthy of care or an logical and honest explanation after investigating your complaint. You may feel that the NHS et al has forsaken you in your time of need.
You may feel the only way to keep yourself safe is to take yourself out of the treatment cycle or complaint equation to protect yourself from further pain and rejection.
But isolating yourself and walking away from the answers you need to find resolution and closure. Will just end up adding to your feelings of powerlessness and stress levels.