Why you need to read your healthcare records!

Why do I have to ask for my healthcare records?

If your healthcare healthcare records or medical imaging reports have underplayed or over emphasised events or if information is missing , then the investigation into your complaint will be flawed. It may be a genuine mistake or it may not be. Whatever the reason, it is likely that only you or your family will be able to sort the facts from the fiction and identify missing information.

Your right to request and correct your information under the General Data Protection Regulations (GDPR)

Please stop the NHS fact fabrication production line by correcting the misinformation. You can use General Data Production principles relating to accurate information.

A breach of the GDPR may be your only chance to bring the NHS mafia to justice.

What is a Subject Access Request (SAR)?

A SAR legally allows anybody in the UK to find out what personal data a publically funded company has recorded about them. This includes your healthcare records. You can only use the SAR to get your personal information. Use the freedom of information (FOI) Act and the Freedom of Information letter template to find the answers to questions not related to you.

How to request a Subject Access Request (SAR)

Once you have copied and personalised the subject access request lettertemplate

send this document to the CEO of the NHS department/trust. I email my SAR requests. If you choose to send it by mail, pay the extra and send it ‘signed for delivery’. Google should be able to find the CEO’s name and an email address.

How to get your data corrected using the SAR.

Write to the organisation and tell them what information is inaccurate and missing and how you want them to amend your Healthcare records.

As soon as possible after discovery, ask for the information to be amended and make the fact fabrication production line bankrupt.

To copy and personalise a template letter to ammend-healthcare-records-request.docx

The SAR is free

Before the introduction of the GDPR in May 2017, the NHS could charge you up to £50 to send you, your healthcare records. The GDPR has outlawed this processing fee.  So greet any requests for a processing fee with a dose of suspicion and a twist of hesitation.

What to include in the SAR template

As your data could support your case of substandard treatment, the information to provide you with the information you want may not be included. You request needs to be really specific,

Do they have to give me all of the information they hold on me?

In short, no they don’t.  There will be times when the NHS organization tries to withhold certain information from you, By claiming that (…)” it would not be reasonable to disclose that information to you.” If this happens to you, write or email the chief executive of the organisation and remind them of Recital 63 of the GDPR.

How long will it take to get my healthcare records?

The NHS Organisation normally has 1 calendar month from the day of acknowledging the request to respond with the information you have requested. Sometimes they will ask for clarification and the one calendar month will only start from the day they have received your explanation. However, if the SAR requests are ‘complex or numerous’, they can extend the response for a further 2 months.  If this is the case, they must contact you within one month to explain why an extension is necessary.

 What happens if they don’t respond to my SAR request?

this is a legal requirement. If the organisation fails to send you your medical records, they may be liable for a substantial fine. If they decline your SAR, contact the information regulatory body.  It is called the Information Commissioners Information Comissioners Office (ICO).  Or you may wish to email them at casework@ico.org.uk.

I have my healthcare records, what now?

You will need to sort through the documents and analyse the information to determine where the mistakes were made.  Read this How to Investigate your healthcare records yourself.

Links to other pages that you may find helpful

A template complaint letter …

How to use the Freedom of Information (FOI) act to find out information about the NHS …

Please feel free to share your family friendly, inoffensive to any race, religion or sexual orientation thoughts in the comment box below.

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