Scroll down or click to read: 1️⃣ Are we Intimidated into obeying the opinions of Healthcare professionals? 2️⃣ What is intimidation? 3️⃣ Intimidation tactics examples 4️⃣ Intimidation and fight or flight 5️⃣ How to deal with intimidation?. 6️⃣ NHS Care standards Legislation
1️⃣ Are we Intimidated into obeying the opinions of Healthcare professionals?
We do not expect Doctors, nurses and other healthcare workers to force us into obeying their treatment plan or opinion. As they are the ‘experts’ in health treatment, it is common practice to respect their opinions and treatment options. Yet, it appears that they are so used to being obeyed. That they tend to respond to any ‘disobedient’ behaviour with disbelief and veiled threats of ‘withhholding’ health treatment, information requested or a decline in our health.
2️⃣ What is intimidation?
It is generally thought to involve any behaviour where you feel that unless you agree with them, you will suffer some from of harm. Either mental or physical,
The internal monologue that starts up when you go against your nature. Is guaranteed to ramp up your stress levels to max.
2️⃣.1️⃣ Intimidation can be recognised by the:
▶️ use of implied threats of discharge.
▶️ or closure of your case.
If you do not agree with the person or organisation.
Not all intimidation tactics by healthcare professionals are conscious acts. But intimidation is generally used to scare you into submission.
3️⃣ Intimidation tactics examples:
▶️ The waiting room is empty and you are still kept waiting and seen later than your appointment time.
▶️ They respond to any of your concerns or unease with a line such as “Oh that’s so silly,”
▶️ They Bring a colleague or two into the room to ‘encourage’ you into supporting their position and or viewpoint.
▶️ They Deliberately Overwhelm you with the use of medical jargon and or Red Tape.
▶️ They Raise their voice/s during discussions.
4️⃣ Intimidation and fight or flight
Since the feeling of being intimidated is frightening, it can trigger the ‘fight-or-flight’ response. (As can any real or imagined threat.) In survival mode (AKA fight-flight mode) you process and act on information differently than you would in a non threatening environment. Not be able to understand the conversational content leads to miscommunication and often creates further conflict.
4️⃣.1️⃣ As you will react in:
▶️ ‘fight’ the ‘System’.
4️⃣.2️⃣ The stakes are high for you. As either decision can result in:
▶️ withholding of treatment and/or
▶️ a failure for the wrongs to be righted.
5️⃣ How to deal with intimidation?
As the use of the ‘intimidation’ in the healthcare settings is subtle and at odds with the belief system of society, it is so important to:
Start challenging the belief on social media platforms and service user forums that organisations and healthcare professionals that:
▶️ Are not gods and angels. They are professionals, doing a job they are paid to do. Best practice would be for both parties to view the whole process as one of active participation. Where neither party has power over the other one.
▶️ That it is unhelpful to view anyone who challenges the dominant culture as ‘bad or disrespectful’ behaviour. But to view the process and outcome as a shared learning experience.
▶️ That respect and trust for professionals is not an automatic right but it is earned based on their behaviour, skills and knowledge.
▶️ That finding someone to blame does not stamp out bullying. It leads to bullying going ‘underground’ so it is harder for a third party to observe,.
▶️ Fire the ‘it’s my way or the highway’ organisational culture and start to adopt the strategy that multiple points of view achieves the best possible outcome.
▶️ check the accuracy of your healthcare records. Via a Subject Access Request.
▶️ Then, if necessary, Amend your Medical Records.
6️⃣ To read about the Legislation meant to prevent your body of facts being filtered into a pile of gibberish.